FAQ

How can I place an order?

• The best way is directly in our online-shop
• You can place an order by fax 0211/179457-29
• per e-mail info@dmc-natur.de
• per telephone from Monday to Thursday from 8:30 to 17:00, on Friday from 8:30 to 15:00.
  Our telephone-number is 0211/179457-0.

I'm having a problem when trying to order something. 

The following links will provide you with helpful informations: How to order

How can I register as a therapist?

Please verify your therapeutic activities by letting us know your practice address and your discipline, for example doctor, alternative therapist, physical therapist, midwife etc.

Who can register as a reseller?

To register as a retailer you have to be a speciality reseller. Please send us a letter of enquiry per mail under info@dmc-natur.de

Search by "Search bar"

You can use the search bar at the top of any of our pages to search for whatever you're looking for by, for example, article-number, brand, product name or type. You will automatically be guided to the page, where you can chose the number of the desired products and can reach without any detours to your basket.

Why is there a difference between the prices in your therapist catalogue and the prices of products shown in the online shop?

Our online-shop prices are gross und include Vat. Our therapist catalogue and our different flyer show prices without tax.

The more favourable sliding scale prices cannot be indicated due to technical reasons, but you will get the price advantage when the invoice is issued.

How can I minimize my practice costs and get additional price advantages?

Click on “Top-Offers"! There you will find interesting and often changing special offers in our online-shop. Take advantage of these favourable prices and minimize your practice costs. Furthermore we offer quantity discount on many articles like acupuncture needles and tapes. So you can save a lot of money by combining our different scale prices.

How does DMC help me when I can’t find what I am looking for?

Please contact us per mail when you miss an article which fits in our assortment of goods. We will try our best to help you.

For additional questions like shipping charges, product info’s, payment methods etc. click on our homepage und use the keywords in the lower block. There you will find a lot of subjects explained in detail.