Privacy Statement

Privacy Statement

We would like to inform you here how we implement the provisions of the Data Protection Regulation (DSGVO) and what information we collect during your visit to our websites and how they are used. Your data will not be otherwise used for any subsequent purpose and without your consent, e.g. for advertising purposes.

 

Accessing our website

You can visit our website without providing personal information. When accessing our website, your browser will transfer certain data to our web server. These information will be automatically stored in a log file. The web servers usually store by default e.g. the following information: the name of your Internet service provider, the website from which you visit us, the websites you visit, the amount of data transmitted, information about the browser you use and the operating system you use.

This information is evaluated anonymously and is used solely to improve the attractiveness, content and functionality of our website.

These anonymous data are stored separately from the personal data and are never associated with your personal data by us, so that no conclusions can be drawn about a particular person.

 

Collection, processing and use of personal data for orders and inquiries.

Personal data is only collected if you provide us with such information willingly. For example, as part of a registration, by completing forms or sending e-mails, in the context of ordering products, inquiries or requests for information material/product samples..

All data, which are entered during the order processing by the customer, are stored. This includes:

•Name, first Name

• Address / Delivery Address

• payment data

• E-mail address

• Telephone number (optional)

The data and its contents remain with our company and our provider. Your personal data will not be provided in any form by us to third parties. The personal data you provide will only be used to fulfill and process your request or order. The data will only be used for other purposes e.g. advertisements, if you have consented to the appropriate usage.

 

Recall

You can revoke your consent to the use of your personal data at any time by sending an e-mail to info@dmc-natur.de.

The revocation of consent does not affect the legality of the processing carried out on its basis until its revocation.

 

Transfer of personal data to shipping companies

In order to fulfill and process DMC's services, we collect data and forward it to the forwarder. For proper processing, the forwarder receives your delivery address, first name, surname, street, house number, postal code, city and address addition (optional). To contact you to arrange a delivery date, the supplier may additionally need your e-mail address, your telephone number, second telephone number (optional).

Processing is based on Art. 6 (1) lit. a DSGVO with your consent. You may revoke your consent at any time by notifying us or the transport company without affecting the legality of the processing carried out on the basis of the consent until the revocation.

 

The use of PayPal Check-Out
We use the PayPal Check-Out payment service of PayPal (Europe) S.à.r.l. et Cie, S.C.A. (22-24 Boulevard Royal L-2449, Luxembourg; "PayPal") on our website. The data processing serves the purpose of being able to offer you payment via the payment service. With the selection and use of payment via PayPal, credit card via PayPal, direct debit via PayPal or "Pay Later" via PayPal, the data required for payment processing is transmitted to PayPal in order to be able to fulfill the contract with you with the selected payment method. This processing is based on Art. 6 para. 1 lit. b DSGVO.

Cookies may be stored that enable your browser to be recognised. The resulting data processing is carried out on the basis of Art. 6 para. 1 lit. f GDPR due to our legitimate interest in a customer-oriented range of varying payment methods. On grounds relating to your particular situation, you have the right to object at any time to this processing of personal data concerning you.

Credit card via PayPal, direct debit via PayPal & "Pay later" via PayPal.
For individual payment methods such as credit card via PayPal, direct debit via PayPal or "Pay later" via PayPal, PayPal reserves the right, if necessary, to obtain credit information on the basis of mathematical-statistical methods using credit agencies. For this purpose, PayPal transmits the personal data required for a credit check to a credit agency and uses the information received about the statistical probability of a payment default for a weighed decision on the establishment, implementation or termination of the contractual relationship. The credit information may include probability values (score values), which are calculated on the basis of scientifically recognized mathematical-statistical methods and in the calculation of which, among other things, address data are included. Your interests worthy of protection are taken into account in accordance with the statutory provisions. The data processing serves the purpose of credit assessment for a contract initiation. The processing is carried out on the basis of Art. 6 (1) lit. f DSGVO for our overriding legitimate interest in protecting against payment default when PayPal makes advance payments.
You have the right to object at any time to this processing of personal data relating to you based on Art. 6 (1) (f) DSGVO for reasons arising from your particular situation by notifying PayPal. The provision of the data is necessary for the conclusion of the contract with the payment method requested by you. Failure to provide it will result in the contract not being concluded with the payment method you have chosen.

Local third-party providers
When paying via the payment method of a local third-party provider, the data required for payment processing is transmitted to PayPal. This processing takes place on the basis of Art. 6 para. 1 lit. b DSGVO.  For the execution of this payment method, the data may then be forwarded by PayPal to the respective provider. This processing takes place on the basis of Art. 6 para. 1 lit. b DSGVO. Local third-party providers may be, for example:

• Apple Pay (Apple Distribution International Ltd., Hollyhill Industrial Estate, Hollyhill, Cork, Ireland)
• Google Pay (Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland)

Purchase on account via PayPal
When paying via the payment method purchase on account, the data required to process the payment is first transmitted to PayPal. For the execution of this payment method, the data is then transmitted by PayPal to Ratepay GmbH (Franklinstraße 28-29, 10587 Berlin; "Ratepay") in order to be able to fulfill the contract with you with the selected payment method. This processing is based on Art. 6 para. 1 lit. b DSGVO. Ratepay may conduct a credit check on the basis of mathematical-statistical methods using credit agencies according to the procedure already described above. The data processing serves the purpose of credit assessment for contract initiation. The processing is carried out on the basis of Art. 6 (1) lit. f DSGVO from our overriding legitimate interest in protecting against payment default when Ratepay makes advance payments. For more information on data protection and which credit agencies Ratpay uses, please visit https://www.ratepay.com/legal-payment-dataprivacy/ and https://www.ratepay.com/legal-payment-creditagencies/.

For more information on data processing when using PayPal, please see the associated privacy policy at https://www.paypal.com/de/webapps/mpp/ua/privacy-full.

 

Newsletter

 

We are happy to inform you regularly with the newsletter about our offers, developments and new products. For this purpose, you can subscribe to our newsletter. If you want to receive the newsletter, we need from you a valid email address and information that allows us to verify that you are the owner of the specified email address or their owners agrees to the receipt of the newsletter. Further data is not collected. These data are used only for sending the newsletter and will not be given to third parties. By registering for the newsletter, we save your IP address and the date of registration. You can revoke your consent to the storage of the data, the e-mail address and their use for sending the newsletter at any time by writing us an e-mail to info@dmc-natur.de.

 

Data security

Your personal data is encrypted and transmitted via SSL over the Internet.

We use technical and organizational security measures to protect your data from accidental or intentional manipulation, loss, destruction or access by unauthorized persons. In the case of the collection and processing of personal data, the information is transmitted in encrypted form (via SSL) in order to prevent misuse of the data by third parties. Our security standards are continuously revised and in line with technological developments.

Access to your customer account is possible through your personally chosen password. Please always treat your access information confidentially and leave our site upon login with a logout.

 

Access, rectification, closure and deletion of data

If the legal prerequisites are met, you are entitled to the following rights under Art. 15 to 20 DSGVO: Right of information, of rectification, of data deletion, of limitation of processing, of data portability.

 

According to Art. 21 (1) DSGVO, you are entitled to a right of objection to the processing of personal data and to the processing of personal data for the purpose of direct mail.

 

You therefore have the right to obtain information about all your personal data stored by us, to check them, if necessary. rectify and erase them. All you need to do is send an e-mail to the e-mail address stated in the imprint or info@dmc-natur.de. A deletion can not take place if we are legally obliged to keep your personal data, including the tax and commercial retention period.

 

As the storage of your data is no longer required or required by law, it will be deleted, unless you have consented to the further processing and use

 

 

Right of appeal to the supervisory authority

According to Art. 77 GDPR you have the right to complain to the supervisory authority, if you believe that the processing of your personal data is unlawful